Privacy policy

This policy explains what personal data we collect when you visit vantalogics.com, fill in one of our forms (including ad forms on Facebook and Instagram), use the site chat or message us on WhatsApp or by email. It also explains what we use it for and how you can ask us to correct or delete it.

Who is responsible for your data

The data controller is Vantalogics, based in Argentina. For any question about your data, write to hello@vantalogics.com or message us on WhatsApp at +54 11 7829 6140.

What data we collect

• Contact forms and Meta ad forms. When you fill in a form on Facebook or Instagram, Meta sends us the data you confirmed: usually your name, email, phone number, company or project and your answers to the form questions.
• Conversations. If you message us on WhatsApp, by email or through the site chat, we keep the messages and any contact details you share. The chat only passes your contact details to the team if you explicitly approve it in the conversation.
• Meetings. If you book a call, we receive your name, email and whatever you enter in the booking form.
• Technical data. Browsing the site involves processing data such as your IP address, browser type and the pages you visit, to serve the site, protect it from abuse and check that the chat is being used by a person.

We do not ask for sensitive data (health, religion, political opinions, biometric data) and we ask you not to include it in your messages.

What we use it for

• Answering your enquiry and contacting you through the channel you chose.
• Preparing and following up on a commercial proposal.
• Measuring which ads and channels bring us real enquiries, so we can invest better in advertising.
• Keeping the site secure and running.

We do not sell or rent your data, and we do not use it for purposes other than the ones on this list.

Legal basis

We process your data with your consent, which you give by filling in a form, messaging us or booking a meeting, and because we need it to answer what you asked before any engagement. You can withdraw your consent at any time by writing to us.

Who we share it with

Only with providers we need to operate, and only to the extent necessary:

• Meta Platforms (Facebook, Instagram and WhatsApp), for ad forms, campaign measurement and WhatsApp conversations.
• Cloudflare, which hosts the site and the chat, and checks that the chat is being used by a person (Turnstile).
• Cal.com, for booking meetings.
• AI model providers, which process site chat messages to generate the replies.
• Our email provider and internal tools for managing contacts.

We may also share data if a law or a competent authority requires us to.

Cookies and ad measurement

The site does not use first-party advertising cookies. We may use the Meta pixel and similar tools to know whether a visit or a form came from an ad; these tools may store cookies in your browser. You can block them in your browser settings and manage the ads you see in Meta’s ad preferences.

How long we keep it

We keep your data for as long as the commercial conversation lasts and for up to 24 months after the last contact. If we work together, we keep it for the duration of the relationship and for as long as accounting and legal obligations require. After that, we delete or anonymize it.

International transfers

Some of our providers process data outside Argentina, for example in the United States or the European Union. We choose providers that apply appropriate security and data protection measures.

Your rights

You can ask us at any time to:

• Access the data we hold about you.
• Correct or update it.
• Delete it.
• Stop sending you messages.

Write to hello@vantalogics.com with the subject “Privacy” from the email or phone number you contacted us with. We answer access requests within 10 calendar days and correction or deletion requests within 5 business days, as set out in Argentina’s Personal Data Protection Law 25,326.

The data subject has the right to access their personal data free of charge at intervals of no less than six months, unless a legitimate interest is shown, in accordance with section 14, subsection 3 of Law No. 25,326. The Agency for Access to Public Information, as the supervisory authority of Law No. 25,326, has the power to handle complaints and claims filed by anyone whose rights are affected by non-compliance with the rules on personal data protection.

If you are in the European Union or the United Kingdom, you also have the right to data portability, to object to processing and to lodge a complaint with the data protection authority in your country.

Security

We use encrypted connections and limit access to your data to the team members who need it to answer you. No system is infallible, but if we detect an incident that affects your data, we will let you know.

Minors

Our services are aimed at companies and institutions. We do not knowingly collect data from anyone under 18.

Changes to this policy

If we change this policy, we will publish the new version on this page with the update date. If the change is significant, we will let you know through the channel you used to contact us.